Webbs Ironmongery Stores, 51 High Street, Tenterden TN30 6BH, UK – 01580 762132
I work at Webbs we do our best for our customers, it’s not always easy to provide a one to one service and we don’t get to spend as much time with customers as we would like. Some days there are more staff than others due to holidays , days off , and sickness. So I do think the general public judge any store quite hard we would never mock , smirk or judge anyone that comes into our store. Obviously if a customer is calling in 5/10 mins before the store closes to have glass cut or to pick up a mower without calling ahead to give us plenty of notice than it couldn’t be done as outside would already be locked up. As for over inflated prices please understand we cannot buy in bulk like the big stores so our price would be slightly higher in some circumstances. So may I take the time to apologise to any of our customers who may have been upset with the way they felt they were-dealt with we do our best in sometimes difficult circumstances.
Very nice shop but they definately need to work on their communication skills. Some of them sometimes are nice though.
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